Shipping and payment

Payments

• Goods will be sent by GLS, DPD or Czech Post.
• We accept payment in advance through :


 1. CREDIT CARD ONLINE  (*American Express, Discover, Diners Club, JCB cards are not accepted)

       
       - payment online
       - advantage faster sending

2. Apple Pay

3. PAYPAL

      
      - payment online
      - advantage faster sending

4. BANK ACCOUNT TRANSFER 

      

  • Company: Motoforza spol. s r.o.
  • IBAN:   CZ50 0600 0000 0002 0239 2719
  • S.W.I.F.T. / BIC:   AGBACZPP
  • Bank acccount: 202 392 719

  • Variable symbol = order or invoice number
  • Payment purpose: motorcycle parts

  • Bank details: Moneta Money Bank as, Vyskocilova 1422/1a, 14028, Praha 


  • Its the payment with delay (we start preparing your goods after we receive the payment which can take few days)

• Prices of goods are governed exclusively by the current price list of Motoforza spol. s r.o. Seller reserves the right to change prices without specific notice to Purchaser.
• Prices for Carbon designs are administered by the current price list of Motoforoza spol. s r.o.


How do we pack our products so they arrive to you undamaged?

• Our packages and parcels are packed with precision, so that the goods you ordered
will be alright.
• We use a box of 5-ply board and reinforced by cardboard and other soft materials, the components that are prone to damage.
We try to ensure that goods do not move in the package.
• Protective covers and air ducts, tachometer holders etc. are packaged in foil or seal by hot-air gun in PVC film to prevent scratches

note: Even we do our best very rarely can happened some damagem in this case, please claim the packet and damage by courier (post) and contact us immediately.  
(without claim in the destination by the receiver we cannot do aynthing from our side)

 

 Transport


• Goods are send WORLDWIDE through the Czech Post, (some parcels also via Fedex), to Europe DPD or GLS. 

• Our products are mostly made by hand, it is a specialized manual production that takes some time. 

• Even still, the dates for production vary from 1-14 days incl. sending. Due to large offer and several designs it could be variois. Check the usual production time in the part description or in FAQ.

• Delivery time depends on the destination and stock,
EU usually 1-4 days.
Outside EU, we ship in bulk every 7-10 days + delivery to the given destination.

• We keep small parts of the accessories from our suppliers in stock, the delivery times of the accessories are written in the description of each part.
 

• The cost of work plus shipping and handling costs depend on weight and package size.

Note :
- Note Accurate price can be viewed before the actual purchase by our unique calculator when insert the parts into the cart, 
in step 2 "Payment and Shipping" by option of type transport - "By post".
(*same by other countries which are not in table below)

- We send world wide, do not worry, this is just short preview of destination, website will calculate cost to most of the countries in world.

- For countries outside of EU – shipment is including required border document fee/tax. 
 

Check preliminary shipping costs :
 

Country

MINOR
Envelope

SMALL
1Kg-4Kg

MEDIUM
4-6Kg

XL
 6-8Kg

XXL
8-12kg

Australia

20-25 €

65 €

99 €

135 €

159 €

Austria

12 €

22 €

28 €

35€

44€

Belgium

12 €

29 €

35 €

40€

44€

Canada

20-25 €

54 €

 96 €

136 €

159 €

Croatia

12 €

35 €

43 €

48 €

52 €

Denmark

12 €

26 €

31 €

39 €

48 €

Estonia

12 €

29 €

35 €

40 €

44 €

Finland

12 €

45 €

50 €

55 €

60 €

France

12 €

29 €

35 €

40 €

44 €

Germany

12 €

22 €

28 €

35 €

44 €

Greece

12 €

26 €

31 €

35 €

40 €

Hungary

12 €

22 €

28 €

35 €

44 €

Italy

12 €

29 €

35 €

40 €

44 €

Ireland

12 €

35 €

43 €

48 €

52 €

Japan

20-25 €

65 €

99 €

135 €

159 €

Latvia

12 €

35 €

43 €

48 €

52 €

Lithuania

12 €

29 €

36 €

40 €

44 €

Malaysia

20-25 €

65 €

99 €

135 €

159 €

Netherland

12 €

29 €

35 €

40 €

44 €

Norway

25 €

45 €

52 €

64 €

70 €

New Zealand

25-40 €

88 €

116 €

168

210

Poland

12 €

26 €

28 €

34 €

44 €

Portugal

12 €

45 €

50 €

55 €

60 €

Russia

20-25 €

29 €

41 €

51 €

55 €

Romania

12 €

45 €

50 €

55 €

60 €

Singapur

20-25 €

54 €

 96 €

136€

159 €

Slovenia

12 €

35 €

43 €

48 €

52 €

Slovakia

12 €

12 €

18 €

23 €

28 €

Spain

12 €

45 €

50 €

55 €

60 €

Sweden

12 €

45 €

50 €

55 €

60 €

Switzerland

20-25 €

45 €

50 €

62 €

68 €

UK (GB)

12 €

29 €

35 €

40 €

44 €

Ukraine

20-25 €

42 €

52 €

56 €

64 €

U.S.

20-25 €

45 €

80 €

116 €

152 €

 

 

Where can we personally pick up the goods?

• Goods can be picked up in person on address (valid only for EU customers)

Motoforza
Jilkova 126, (1.floor-left high building) (ENTRY: Filipinskeho 55 - company EM Brno)
Brno, 61500
CZ

(please rather arranging a meeting and check availability in advance on +420603156777)

Opening hour :  
Monday - Friday 7:00 a.m. - 3:00 p.m. *(14:30 pm.)

Acceptance of goods

• Buyer shall inspect the goods without undue delay after the acceptance!
(If you find any damaged parts due to transport, immediately
report it to the courier no later than within 24 hours upon acceptance.
Acceptance means the delivery of the goods by courier (Czech Post, DPD,PPL, TOP TRANS ...) to the customer. The buyer must notify seller any defects found immediately after the inspection of the goods.

• Read more in our terms and conditions.
• In the event of a complaint fill out a complaint protocol which will be sent on-demand and deliver the goods according to the conditions therein.

 

Privacy

Data privacy

• Motoforza spol. s r.o. is committed to respect and protect your privacy. Motoforza spol. s r.o. is committed to protect your personal information and proceed in accordance with Act No. 101/2000 Coll. on the protection of personal data and amending some laws.
• Motoforza spol. s r.o. runs a site where you can order products or services, submit requests, and register to receive materials. Personal data are collected on this site, your billing information, shipping address, contact person, telephone number,email address and business transactions.
• Motoforza spol. s r.o. has prepared an opportunity for you to check and update your personal data in you profile at any time. To view and edit personal information you have already given us. Tell us wheather you wish to receive information about our products or services. We give
you the opportunity to notify us that you no longer wish to receive unsolicited material from us
for direct marketing and we will do everything we can to respect such requests.

• By completing the order, log in writing, by telephone or the Internet, you agree with both manual and automated processing of personal data provided, for business and marketing purposes,
especially for processing orders, to send catalogs, newsletters and
marketing campaigns, the issue of Motoforza discount cards.

We process personal data in order to:

- provide a better service
- process the order
- provide information about products and services that we offer. From time to time we may send an e-mail to inform you about important changes, updates and special offers / action offers that we think may be of interest to you.